Privacy Policy

Last Updated:July 28,2025

At woowcool.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [woowcool.com] and make purchases from us.

1. Information We Collect

We collect various types of information in order to provide you with our products and services, including:

Personal Identification Information: Name, email address, mailing address, phone number, billing address, and payment details.

Transactional Information: Details about the products you purchase, order history, and delivery information.

Technical Data: IP address, browser type, operating system, device information, and browsing behavior.

Cookies and Tracking Technologies: Data collected via cookies, web beacons, and similar technologies to enhance user experience and analyze website traffic.

2. How We Collect Information

Directly from you: When you create an account, place an order, subscribe to newsletters, or contact customer service.

Automatically: Through cookies and similar technologies when you browse our website.

From third parties: Such as payment processors and analytics providers.

3. Use of Your Information

We use your information for the following purposes:

To process and fulfill your orders.

To provide customer support and respond to inquiries.

To send you promotional materials, offers, and updates (where permitted by law).

To improve our website, products, and services.

To comply with legal obligations and protect our rights.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

Remember your preferences and login information.

Analyze website traffic and user behavior.

Deliver personalized content and advertisements.

You can control or disable cookies through your browser settings; however, doing so may affect your experience on our website.

5. Sharing Your Information

We may share your information with:

Service providers: Payment processors, shipping companies, marketing platforms, and IT service providers who help us operate our business.

Legal authorities: When required by law or to protect our rights and property.

All third parties are required to maintain the confidentiality and security of your information.

6. Your Rights and Choices

You have certain rights regarding your personal data, including:

The right to access the information we hold about you.

The right to request correction or deletion of your personal data.

The right to restrict or object to processing.

The right to data portability.

To exercise your rights, please contact us at [email protected]. We will respond within a reasonable timeframe.

7. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such data, we will take steps to delete it promptly.

8. Data Security

We implement appropriate physical, technical, and administrative safeguards to protect your personal information, including SSL encryption for data transmission.

9. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a revised effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Email: [email protected]

Phone: +86 138 1819 9843

Address: 912J Yecheng Rd, Jiading, Shanghai, 201821, China