shipping

Shipping

Delivery

Free shipping worldwide. No tax

Receiving time = Shipping time + Processing time 

 

Delivery options and fees：USA

● Express Shipping - 3-6 business days（cost:$25）

● Standard Shipping - 5-8 business days（cost:$9.9）

● Economy Shipping - 7-15 business days（Free shipping）

Partner Logistics: We use FedEx, DHL and USPS to provide reliable delivery.

 

Order processing time

Standard order: 1 working days (excluding weekends and holidays)
Custom order: (such as 3D printed clothes) processing time is 3-5 working days
Holiday Delay: During peak season (such as Black Friday, Christmas), the processing time may be extended by 2-5 working days.

Delivery Issues:
Failed Delivery: If unattended, carriers will leave a pickup notice. Redelivery must be scheduled via the carrier.
Address Errors: Contact us within 24 hours if you entered an incorrect address. Reshipment fees may apply.

 

You tracking number will be sent in e-mail after we ship the order.

It may take up to 3 business days after your order has shipped for your tracking information to become available online (it might take longer depending on how fast the postal services are processing shipments).

We will do our every efforts to make sure you receive the parcel in time but we are not responsible for service transit time. Transit times are provided by the carrier, exclude weekends and holidays, and may vary with package origin and destination, particularly during peak periods.

If your order hasn't reached you within 15 business days, contact us and we'll see what we can do. When contacting us, please let us know your order number, so we can help you as soon as possible.

11. Contact & Support
Shipping Inquiries: Email [email protected] (response within 12 hours).
Carrier Disputes: Directly contact FedEx/USPS/DHL with your tracking number.
Business Hours: Mon-Fri, 8:00 AM – 5:00 PM PST (closed on federal holidays).